Contact Us

The shipping wait is 1 to 2 days.

Yes. We are located in Brisbane and pick up is available.

Yes. Delivery is available all around the world.

Shipping is free on all orders of $250 or more.

Yes, Afterpay is available.

Yes. All first time customers get 10% off.

Please choose your products carefully. Boujee Lash Supplies does not offer returns, refunds or exchanges for change of mind, including where you select the incorrect product, curl, length, diameter or quantity.

If your product is faulty, arrives damaged, does not match its description, or you receive an incorrect item, please contact us at boujeelashsupplies@gmail.com with your order number, proof of purchase and a description of the issue. Photos or videos, where available, can help us assess your claim.

We may need to assess the product before providing a remedy. Please contact us before returning an item so we can provide return instructions.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

For a major failure, you may choose a refund or replacement, or keep the product and seek compensation for its reduction in value.

For a minor failure, we will provide an appropriate remedy free of charge within a reasonable time. If we cannot or do not fix the problem within a reasonable time, you may be entitled to further remedies under the Australian Consumer Law.

We do not accept change of mind returns, refunds or exchanges on sale or clearance items. These products retain their protections under the Australian Consumer Law.

A defect specifically disclosed before purchase will generally not entitle you to a remedy for that defect. Your rights for other faults or failures remain unaffected.

If a product is confirmed to have a fault covered by the consumer guarantees, we will reimburse reasonable return shipping costs. Please keep your postage receipt. Where the product cannot reasonably be posted or returned without significant cost, we will arrange collection at our expense.

Refunds will be issued using the original payment method unless we agree with you to use another method. We will not require you to accept store credit instead of a refund where you are entitled to a refund under the Australian Consumer Law.

Business name: Boujee Lash Supplies

Email: boujeelashsupplies@gmail.com

Website: www.boujeelashsupplies.com